diff --git a/apps/dashboard/src/app/dashboard/tabs/page.tsx b/apps/dashboard/src/app/dashboard/tabs/page.tsx
index bae015c..610d1d3 100644
--- a/apps/dashboard/src/app/dashboard/tabs/page.tsx
+++ b/apps/dashboard/src/app/dashboard/tabs/page.tsx
@@ -5,7 +5,6 @@ import { Fragment, useState } from 'react';
 import { commandsApi, plannedTabsApi, tabsApi, type Tab } from '@/lib/api/client';
 import { TabOrders } from '@/components/tab-orders';
 import { PageHeader } from '@/components/page-header';
-import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
 import { Input } from '@/components/ui/input';
 import { Table, TableBody, TableCell, TableHead, TableHeader, TableRow } from '@/components/ui/table';
 import { SortableHead } from '@/components/ui/sortable-head';
@@ -20,7 +19,7 @@ import { LoadingState } from '@/components/loading-state';
 import { ErrorState } from '@/components/error-state';
 import { toast } from '@/components/ui/toast';
 import { formatCents } from '@/lib/utils';
-import { RefreshCw, Plus, X, Users, Mail, Upload, ChevronRight, ChevronDown, Search, Trash2 } from 'lucide-react';
+import { RefreshCw, Plus, X, Clock, Mail, Upload, ChevronRight, ChevronDown, Search, Trash2 } from 'lucide-react';
 import { ConfirmDialog } from '@/components/confirm-dialog';
 import { ImportCustomersDialog } from '@/components/import-customers-dialog';
 import { useLang } from '@/lib/i18n';
@@ -44,6 +43,8 @@ export default function TabsPage() {
   const [plannedName, setPlannedName] = useState('');
   const [plannedEmail, setPlannedEmail] = useState('');
   const [importOpen, setImportOpen] = useState(false);
+  const [addOpen, setAddOpen] = useState(false);
+  const [adding, setAdding] = useState(false);
   const { t, tn, te, relativeTime } = useLang();
 
   const { data, isLoading, error } = useQuery({
@@ -65,7 +66,7 @@ export default function TabsPage() {
     refetchInterval: live ? false : 10000,
   });
 
-  // Tiles only show customers the terminal has not opened a tab for yet
+  // Customers the terminal has not opened a tab for yet; they get one on its next sync
   const pendingPlanned = (plannedQuery.data?.plannedTabs ?? []).filter((pt) => !pt.deliveredAt);
 
   const createCommandMutation = useMutation({
@@ -110,17 +111,25 @@ export default function TabsPage() {
     createCommandMutation.mutate({ tab: closeTab, paymentMethod });
   }
 
+  function openAddDialog() {
+    setPlannedName('');
+    setPlannedEmail('');
+    setAddOpen(true);
+  }
+
   async function addPlannedName() {
     const name = plannedName.trim();
-    if (!name) return;
+    if (!name || adding) return;
+    setAdding(true);
     try {
       await plannedTabsApi.create(venueId, name, plannedEmail.trim() || undefined);
-      setPlannedName('');
-      setPlannedEmail('');
+      setAddOpen(false);
       queryClient.invalidateQueries({ queryKey: ['planned-tabs'] });
       toast({ title: t('planned.added'), description: t('planned.added_desc', { name }) });
     } catch (err) {
       toast({ title: t('common.failed'), description: te(err), variant: 'destructive' });
+    } finally {
+      setAdding(false);
     }
   }
 
@@ -139,7 +148,8 @@ export default function TabsPage() {
   const tabs = data?.tabs ?? [];
   const outstanding = tabs.reduce((sum, tab) => sum + tab.totalInCents, 0);
   const query = search.trim().toLowerCase();
-  const visibleTabs = sort.apply(tabs.filter((tab) => !query || tab.customerName.toLowerCase().includes(query)), {
+  const visiblePlanned = pendingPlanned.filter((pt) => !query || pt.customerName.toLowerCase().includes(query));
+  const visibleTabs =sort.apply(tabs.filter((tab) => !query || tab.customerName.toLowerCase().includes(query)), {
     customer: (tab) => tab.customerName,
     email: (tab) => tab.email,
     amount: (tab) => tab.totalInCents,
@@ -151,65 +161,25 @@ export default function TabsPage() {
     <div>
       <PageHeader
         title={t('tabs.title')}
-        description={`${tn('tabs.count', tabs.length)} · ${t('tabs.outstanding', { amount: formatCents(outstanding) })}`}
-        actions={<Button variant="outline" size="sm" onClick={() => queryClient.invalidateQueries({ queryKey: ['tabs'] })}><RefreshCw className="h-4 w-4 mr-2" />{t('common.refresh')}</Button>}
+        description={[
+          tn('tabs.count', tabs.length),
+          t('tabs.outstanding', { amount: formatCents(outstanding) }),
+          ...(pendingPlanned.length > 0 ? [tn('planned.pending_count', pendingPlanned.length)] : []),
+        ].join(' · ')}
+        actions={
+          <div className="flex gap-2 flex-wrap">
+            <Button variant="outline" size="sm" onClick={() => queryClient.invalidateQueries({ queryKey: ['tabs'] })}><RefreshCw className="h-4 w-4 mr-2" />{t('common.refresh')}</Button>
+            {canManage && (
+              <>
+                <Button variant="outline" size="sm" onClick={() => setImportOpen(true)}><Upload className="h-4 w-4 mr-2" />{t('import.button')}</Button>
+                <Button size="sm" onClick={openAddDialog}><Plus className="h-4 w-4 mr-2" />{t('planned.add')}</Button>
+              </>
+            )}
+          </div>
+        }
       />
 
-      {/* Planned Customers */}
-      <Card className="mb-6">
-        <CardHeader className="pb-3">
-          <div className="flex items-center justify-between gap-2">
-            <CardTitle className="text-sm flex items-center gap-2"><Users className="h-4 w-4" /> {t('planned.title')}</CardTitle>
-            {canManage && (
-              <Button variant="outline" size="sm" onClick={() => setImportOpen(true)}>
-                <Upload className="h-4 w-4 mr-2" />{t('import.button')}
-              </Button>
-            )}
-          </div>
-        </CardHeader>
-        <CardContent>
-          {canManage && (
-            <div className="flex gap-2 mb-3 flex-wrap">
-              <Input
-                placeholder={t('planned.name_placeholder')}
-                value={plannedName}
-                onChange={(e) => setPlannedName(e.target.value)}
-                onKeyDown={(e) => e.key === 'Enter' && addPlannedName()}
-                className="max-w-xs"
-              />
-              <Input
-                placeholder={t('planned.email_placeholder')}
-                type="email"
-                value={plannedEmail}
-                onChange={(e) => setPlannedEmail(e.target.value)}
-                onKeyDown={(e) => e.key === 'Enter' && addPlannedName()}
-                className="max-w-xs"
-              />
-              <Button size="sm" onClick={addPlannedName} disabled={!plannedName.trim()} aria-label={t('planned.add')}>
-                <Plus className="h-4 w-4" />
-              </Button>
-            </div>
-          )}
-          <div className="flex flex-wrap gap-2">
-            {plannedQuery.data && pendingPlanned.length === 0 && (
-              <p className="text-sm text-muted-foreground">{t('planned.waiting_empty')}</p>
-            )}
-            {pendingPlanned.map((pt) => (
-              <div key={pt.id} className="flex items-center gap-1 px-3 py-1.5 bg-secondary rounded-full text-sm">
-                {pt.customerName}
-                {pt.email && <Mail className="h-3 w-3 text-muted-foreground" />}
-                {canManage && (
-                  <button onClick={() => removePlannedName(pt.id)} className="text-muted-foreground hover:text-destructive ml-0.5" aria-label={t('planned.remove', { name: pt.customerName })}>
-                    <X className="h-3 w-3" />
-                  </button>
-                )}
-              </div>
-            ))}
-          </div>
-        </CardContent>
-      </Card>
-
-      {tabs.length === 0 ? (
+      {tabs.length === 0 && pendingPlanned.length === 0 ? (
         <EmptyState title={t('tabs.empty')} description={t('tabs.empty_desc')} />
       ) : (
         <>
@@ -240,13 +210,52 @@ export default function TabsPage() {
                 </TableRow>
               </TableHeader>
               <TableBody>
-                {visibleTabs.length === 0 && (
+                {visibleTabs.length === 0 && visiblePlanned.length === 0 && (
                   <TableRow>
                     <TableCell colSpan={6} className="py-6 text-center text-sm text-muted-foreground">
                       {t('tabs.no_matches', { query: search.trim() })}
                     </TableCell>
                   </TableRow>
                 )}
+                {/* Not on the terminal yet: listed first so new customers are easy to spot until the sync picks them up */}
+                {visiblePlanned.map((pt) => (
+                  <TableRow key={pt.id} className="bg-blue-50/50 dark:bg-blue-950/20 text-muted-foreground">
+                    <TableCell className="font-medium">
+                      <span className="flex items-center gap-1 pl-5 italic">{pt.customerName}</span>
+                    </TableCell>
+                    <TableCell>
+                      {pt.email ? (
+                        <div className="flex items-center gap-1.5 text-sm">
+                          <Mail className="h-3 w-3" />
+                          <span className="truncate max-w-[200px]">{pt.email}</span>
+                        </div>
+                      ) : (
+                        <span>—</span>
+                      )}
+                    </TableCell>
+                    <TableCell>—</TableCell>
+                    <TableCell>—</TableCell>
+                    <TableCell>
+                      <Badge variant="info" title={t('planned.pending_hint')} className="gap-1 whitespace-nowrap">
+                        <Clock className="h-3 w-3" />{t('planned.pending')}
+                      </Badge>
+                    </TableCell>
+                    <TableCell className="text-right">
+                      {canManage && (
+                        <Button
+                          variant="ghost"
+                          size="sm"
+                          className="text-muted-foreground hover:text-destructive"
+                          onClick={() => removePlannedName(pt.id)}
+                          title={t('planned.remove', { name: pt.customerName })}
+                          aria-label={t('planned.remove', { name: pt.customerName })}
+                        >
+                          <X className="h-4 w-4" />
+                        </Button>
+                      )}
+                    </TableCell>
+                  </TableRow>
+                ))}
                 {visibleTabs.map((tab) => {
                   const expanded = expandedTabs.has(tab.tabId);
                   const toggle = () => setExpandedTabs((current) => {
@@ -325,6 +334,36 @@ export default function TabsPage() {
         onImported={() => queryClient.invalidateQueries({ queryKey: ['planned-tabs'] })}
       />
 
+      <Dialog open={addOpen} onOpenChange={(open) => !adding && setAddOpen(open)}>
+        <DialogContent>
+          <DialogHeader>
+            <DialogTitle>{t('planned.add')}</DialogTitle>
+            <DialogDescription>{t('planned.add_desc')}</DialogDescription>
+          </DialogHeader>
+          <form
+            id="add-customer"
+            className="space-y-4 py-2"
+            onSubmit={(e) => {
+              e.preventDefault();
+              addPlannedName();
+            }}
+          >
+            <div className="space-y-2">
+              <Label htmlFor="planned-name">{t('planned.name')}</Label>
+              <Input id="planned-name" autoFocus placeholder={t('planned.name_placeholder')} value={plannedName} onChange={(e) => setPlannedName(e.target.value)} />
+            </div>
+            <div className="space-y-2">
+              <Label htmlFor="planned-email">{t('planned.email')}</Label>
+              <Input id="planned-email" type="email" placeholder={t('planned.email_placeholder')} value={plannedEmail} onChange={(e) => setPlannedEmail(e.target.value)} />
+            </div>
+          </form>
+          <DialogFooter>
+            <Button variant="outline" onClick={() => setAddOpen(false)} disabled={adding}>{t('common.cancel')}</Button>
+            <Button type="submit" form="add-customer" disabled={adding || !plannedName.trim()}>{t('planned.add')}</Button>
+          </DialogFooter>
+        </DialogContent>
+      </Dialog>
+
       <ConfirmDialog
         open={deleteTab !== null}
         onOpenChange={(open) => !open && !deleteTabMutation.isPending && setDeleteTab(null)}
diff --git a/apps/dashboard/src/lib/i18n.tsx b/apps/dashboard/src/lib/i18n.tsx
index 33f9244..3089694 100644
--- a/apps/dashboard/src/lib/i18n.tsx
+++ b/apps/dashboard/src/lib/i18n.tsx
@@ -133,12 +133,17 @@ const translations: Record<Lang, Record<string, string>> = {
     'history.previous': 'Previous',
     'history.next': 'Next',
     'history.page': 'Page {page} of {total}',
-    'planned.title': 'Planned Customers',
-    'planned.name_placeholder': 'Add customer name...',
+    'planned.name_placeholder': 'Customer name',
     'planned.email_placeholder': 'Email (optional)',
+    'planned.name': 'Name',
+    'planned.email': 'Email',
     'planned.add': 'Add customer',
+    'planned.add_desc': 'The customer gets a tab on the terminal at its next sync.',
     'planned.remove': 'Remove {name}',
-    'planned.waiting_empty': 'No customers waiting for the terminal.',
+    'planned.pending': 'Next sync',
+    'planned.pending_hint': 'Gets a tab on the terminal at its next sync',
+    'planned.pending_count': '{count} waiting for next sync',
+    'planned.pending_count_plural': '{count} waiting for next sync',
     'planned.added': 'Added',
     'planned.added_desc': '"{name}" will get a tab on the terminal',
     'import.button': 'Import from Excel',
@@ -725,12 +730,17 @@ const translations: Record<Lang, Record<string, string>> = {
     'history.previous': 'Vorige',
     'history.next': 'Volgende',
     'history.page': 'Pagina {page} van {total}',
-    'planned.title': 'Geplande klanten',
-    'planned.name_placeholder': 'Naam van de klant...',
+    'planned.name_placeholder': 'Naam van de klant',
     'planned.email_placeholder': 'E-mail (optioneel)',
+    'planned.name': 'Naam',
+    'planned.email': 'E-mail',
     'planned.add': 'Klant toevoegen',
+    'planned.add_desc': 'De klant krijgt een poef op de terminal bij de volgende synchronisatie.',
     'planned.remove': '{name} verwijderen',
-    'planned.waiting_empty': 'Geen klanten die op de terminal wachten.',
+    'planned.pending': 'Volgende sync',
+    'planned.pending_hint': 'Krijgt een poef op de terminal bij de volgende synchronisatie',
+    'planned.pending_count': '{count} wacht op volgende sync',
+    'planned.pending_count_plural': '{count} wachten op volgende sync',
     'planned.added': 'Toegevoegd',
     'planned.added_desc': '"{name}" krijgt een poef op de terminal',
     'import.button': 'Importeren uit Excel',